Fleet manager Question: As a fleet manager, I need continuous access to my vehicles. How can FleetBoard help me with this?
Answer: With its vehicle management services, FleetBoard
offers a wide variety of information on current truck operation. As
FleetBoard is an Internet-based service, all information is available
without temporal or locational restrictions.
Question: In concrete terms, how can I save money by using FleetBoard?
Answer: FleetBoard services offer numerous possibilities to
indicate savings potentials. Whether you wish to reduce fuel
consumption, minimise garage costs or need to reduce telephone costs,
FleetBoard services offer you a professional tool you can count on.
Question: We invoice our orders according to actual expenses. Does FleetBoard offer any support in this regard?
Answer: FleetBoard trip recording is the ideal aid for
objective final trip calculation, as it documents all essential parts
of a trip and thus makes it transparent and comprehensible for the
forwarding agent as well as for customers.
Question: How can I distinguish between good drivers and poor drivers?
Answer: In order to compare drivers, objective data must be
obtained. It is of little use to say that Driver A uses more fuel than
Driver B without knowing what the driving conditions are. The
FleetBoard utilisation analysis summarises collected driving data and
displayed in a comparative overview. Thus the potential of good drivers
can be detected and further utilised. Drivers who need improvement can
be informed of possible weaknesses and trained accordingly using
suitable methods.
Question: How much money must I invest in order to use FleetBoard?
Answer: To use the vehicle management services, each truck
must be equipped with a FleetBoard vehicle computer. The FleetBoard
DispoPilot is used for transport management services including
navigation. Add a SIM card for data communication, and your vehicle is
then fully equipped. In the office, you need only a PC with an Internet
connection. No other investment in hardware or software is required,
and you can rest assured that you will always have the latest software
version.
Scheduler Question: I am a scheduler and have to do the scheduling for numerous vehicles. How can I maintain an overview?
Answer: The FleetBoard scheduling service offers a detailed
overview of all vehicles and orders. Who will drive which order, who
still has capacity available, which trip has some extra time built in
and can handle an additional load? You can monitor all of these items
in clearly organised "windows" on your screen. In addition, you can
review already completed trips, which is especially useful for final
trip calculations.
Question: How do I know where my vehicles are currently located?
Answer: With its "Mapping" service, FleetBoard provides a
current overview of individual vehicles or of the entire fleet. You see
the current location, the speed at which the vehicle was driving and
whether breaks were taken. Thus you can always give your customers
plenty of information and don´t have to fall back on excuses such as
"...the truck should have already arrived long since...!". That makes
you and your customers feel good and gives you more security.
Question: Can the scheduling software be used by several schedulers at one time?
Answer: As FleetBoard is Internet-based, anyone who has a
valid access authorisation can access the services. Thus several
workstations can access the vehicles in your fleet simultaneously
Question: We already have our own forwarding agency software in our company. Can I use this together with FleetBoard?
Answer: As a rule, all current forwarding agency software
can be connected to FleetBoard via a defined XML interface. Thus you do
not have to change all the processes in your company and can continue
to use the system familiar to you
Question: Does FleetBoard also offer tracking and tracing for customers?
Answer: FleetBoard´s shipment tracking permits you to
determine the current status of a shipment at any time via a shipment
number generated by the system. You can also make this function
accessible to your customers. They require only the respective shipment
number for this.
Garage manager Question: What support does FleetBoard offer me in my daily work as a garage manager?
Answer: FleetBoard facilitates continuous access to all
important vehicle data of your trucks, regardless of the location or
time of the inquiry. For instance, you can combine garage visits and
flexible service intervals by transferring the vehicle data online to
your computer
Question: I have a lot of trucks on the road. How can I maintain an overview of them?
Answer: FleetBoard works regardless of the number of
vehicles in your fleet. Whether you want to maintain control of three
or three hundred vehicles, the FleetBoard services provide an
unrestricted overview.
Question: Many of our vehicles often travel abroad. Can I access them online as well?
Answer: The vehicle data are transmitted to FleetBoard via
mobile phone. This means that you always have access to your vehicles
as long as you can reach them by mobile phone. This applies throughout
Europe, including eastern Europe. FleetBoard can be used even in
"exotic" countries with GSM facilities
Question: We do not have our own garage. Can our authorised Mercedes-Benz garage access our vehicle data directly?
Answer: FleetBoard´s MB Service makes it possible for your
trusted garage to be given password-protected access to the vehicle
data for your fleet.
Driver Question: What changes for me as the driver when FleetBoard is used?
Answer: With FleetBoard Vehicle Management, nothing will
change in your daily routine. All functions run in the background, and
do not require any input from you or changes in your routine. With
FleetBoard Disposition, you have the possibility of communicating in
writing with your schedulers and planners. That is, you can read the
orders your scheduler sends you on the FleetBoard DispoPilot. Likewise,
you can answer him in writing. This adds a great deal of security to
your communication and makes tedious telephone calls superfluous.
Question: What advantages does FleetBoard have for me?
Answer: The analysis of a wide range of data from your truck
clearly indicates savings potentials, for instance via the utilisation
analysis or the maintenance schedule. Appropriate measures can be
introduced based on these data, and with your personal assistance,
savings can be achieved, such as a reduction in fuel consumption.
Question: Does FleetBoard have any functions that would be useful in my daily work routine?
Answer: FleetBoard Navigation certainly offers an extremely
useful function. With the FleetBoard DispoPilot, you have a
high-performance end unit in the vehicle, which provides a pan-European
navigation system as well as the current order data. Via the switches
"Home", "Event" and "Service", which can be freely configured on the
FleetBoard vehicle computer, pre-defined messages can be sent to
headquarters. Thus, assistance can be provided quickly in the case of a
breakdown
Question: Can my boss monitor me with this type of system?
Answer: First and foremost, FleetBoard is a system that
helps to indicate potentials for improvement as well as practical
solutions. Drivers who are on their toes and think entrepreneurially
know that such goals can be achieved only by working together. Mutual
trust is the basis for successful business management. This benefits
companies as well as their employees. By the way, drivers who already
work with FleetBoard are constantly confirming their enthusiasm for the
system.
